CS/BSM/SEM-3/BSM-302/2012-13
2012
BUSINESS COMMUNICATION
Time Allotted : 3 Hours Full Marks : 70
The figures in the margin indicate full marks.
Candidates are required to give their answers in their own words
as far as practicable.
GROUP – A
( Multiple Choice Type Questions )
1. Choose the correct alternatives for the following :
10X1 = 10
i) The person who attaches meaning to a message is
called
a) Sender b) Encoder
c) Receiver d) Transmitter.
ii) Minutes are written by the
a) President b) Vice-President
c) Secretary d) Treasurer.
iii) Communication is a
a) two-way process
b) social activity
c) freedback that enhances its effectiveness
d) all of these.
iv) Upward and downwasrd flow of message constitute
a) Vertical communication
b) Diagonal communication
c) Leteral communication.
v) Complaints and application are objectives of