WBUT Question Paper For BSCM 3rd year Student MANAGEMENT OF SERVICE OPERATION (CS/BSCM/SEM-6/BSCM-601/2011) Question paper

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CS/BSCM/SEM-6/BSCM-601/2011

2011

MANAGEMENT OF SERVICE OPERATION

Time Allotted : 3 Hours                                                       Full Marks : 70

The figures in the margin indicate full marks.

Candidates are required to give their answers in their own words

as far as practicable.

GROUP – A

( Multiple Choice Type Questions )

1. Choose the correct alternatives for the following : 10 × 1 = 10

i) Benchmarking is a ............. process.

a) systematic b) continuous

c) both (a) & (b) d) single time.

ii) Cycle inventory is the ............. amount of inventory.

a) total b) minimum

c) average d) maximum.

iii) The quantity that a stage of a supply chain either

produces or purchases at a time is known as .............

size.

a) batch b) inventory

c) flow d) average.

 (iv) The cost of carrying one unit in inventory for a specified

period of time, usually one year is known as

a) Handling cost

b) Holding cost

c) Minimum inventory cost

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