CS/BBA (H)/SEP. SUPPLE/SEM-6/BBA-603/2012
2012
HUMAN RESOURCE MANAGEMENT-III
Time Allotted : 3 Hours Full Marks : 70
The figures in the margin indicate full marks.
Candidates are required to give their answers in their own words
as far as practicable.
GROUP – A
( Multiple Choice Type Questions )
1. Choose the correct alternatives for any ten of the following :
10 × 1 = 10
i) According to model grievance procedure the
departmental head, when approached formally, should
give a solution to an aggrieved employee within
a) 24 hours b) 36 hours
c) 48 hours d) 72 hours.
ii) Negative discipline is
a) Preventive b) Punitive
c) both (a) and (b) d) autocratic in nature.
iii) An example of a minor offence is
a) Late coming
b) theft of employer’s property
c) drugs at workplace
d) all of these.
iv) Red Hot Stove rule was developed by
a) McGregor b) Maslow
c) Herzberg d) Lewin.
v) Industrial Dispute Act came into force in
a) 1948 b) 1947
c) 1949 d) 1946.
vi) The first step in disciplinary procedure is
a) charge sheet b) suspension
c) enquiry d) termination.
vii) Counselling is a
a) cognitive therapy
b) behavioural therapy
c) psychoanalytic therapy
d) all of these.